Terms of Service

Grace’s Gallery (Private) Limited

 Trade Name: Grace's Gallery Website: www.gracesgallery.store

1. Overview

This website is operated by Grace’s Gallery. Throughout the site, the terms "we", "us", and "our" refer to Grace’s Gallery. Grace’s Gallery offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. General Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

5. Products and Services

Product Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Product Descriptions and Sourcing: Grace’s Gallery offers a curated selection of goods, including in-house branded products and items sourced from third-party manufacturers and reliable distributors (such as RAF appliances). While we strive to ensure that all product descriptions, specifications, and pricing are accurate, errors may occur. For third-party items, we rely on the technical data provided by our suppliers. We do not warrant that the quality of any products, services, information, or other material purchased by you will meet your expectations, or that any errors in the Service will be corrected, though we will address defects as per our Return Policy.

Colors and Images: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

6. Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

7. Third-Party Tools

We may provide you with access to third-party tools (such as payment gateways or tracking services) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.

8. User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

9. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Zimbabwe.

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Zimbabwe. We adhere to the regulations set forth in the Consumer Protection Act [Chapter 14:44] regarding fair business practices and consumer rights.

11. Contact Information

Questions about the Terms of Service should be sent to us at info@gracesgallery.store or call +263 77 810 4667.

Grace’s Gallery| Harare, Zimbabwe